Difference between revisions of "Main page/Guides/Support guides/Frequently asked questions"

Revision as of 13:36, 15 May 2016

How do I make money?

We have a guide specifically to answer this question.

I lost my password, how can I recover it?

If you have lost your password, you can try to get it recovered by making a thread here.

• Only Administrators and above can recover your password, Supporters/Modetators/Elite Moderators can't.

I disconnected and lost my armour, can I get it back?

The staff cannot give refunds of items lost in-game due to connectivity issues. If this happens, Grinderscape is not responsible for your lost items. Our reasoning for this is that if we were to refund lost items to each player that claims to have lost them due to a disconnectivity issue, the economy would be flooded with items that were most likely looted from your death. Check out our Terms of Service for more information.

Is buying/selling runescape accounts over Grinderscape illegal?

Buying/selling Runescape accounts over Grinderscape is illegal and could get you banned. The reason for this is to protect the interest of the seller and the buyer.

Where can I find a certain boss, and how can I kill it?

Our Grinderscape Wiki team has put together several boss guides for players to use.

Where can I find a certain monster?

The Grinderscape Wiki features an extremely detailed list of monster locations here and here

How do I train a certain skill?

The Grinderscape Wiki is full of skilling walkthroughs that can be found here.

Is there Agility ingame?

Yes, there is Agility in-game. You can talk to Pirate Jackie in Edgeville to be teleported to one of the training areas. There is also an Agility guide to walk you through step-by-step!

How do I become a staff member of GrinderScape?

If you think there's an application for a staff member, think again. The staff team will most likely choose a player with full potential to be a staff member of Grinderscape. You'll have to be respectful, helpful and trusted in order to become a staff member.

• Respectful: Always respect players, who they are/what they like/etc. If you're a mean spirited brute to players for no reason, it is highly unlikely that you will ever be considered for any staff position.
• Helpful: Help players in-game. If they ask for help, then try your best to provide help for the players in need. Please don't try to lie to players. That'll ruin your reputation + your chances of playing the game anymore.
• Trusted: Gain player's trust! You can do this by providing MM's/Item transfers to players. It's hard to do so, but it's worth gaining trust from people. If you feel like you have what it takes to become a trusted Middleman, apply to become an official middleman here.

Please note that these things do not guarantee a staff position.

What is the price of a certain item?

We have a pricelist which can be found in your quest tab (scroll down it) or you can find it here. To search the guide quickly, use CTRL+F (COMMAND+F on macs).

I was banned/muted/jailed and would like to be unbanned/unmuted/unjailed/, how can I do this?

• If you were banned, create a thread here and follow the correct format which can be found here.
• If you were muted/jailed, make an appeal here, and follow the correct format which can be found here.

I am having trouble starting up my client, how can I fix this?

If you are having trouble starting up your client, we have a few guides that will help you fix this.

• Error 32 fix.
• How to Download the Desktop Client.

I was scammed but don't have any proof, can anything be done?

The Grinderscape staff cannot do anything about a supposed scam without any proof. If you have proof of the incident, please submit a player report. Be sure to follow the required format(s) and post in the correct section.

Is it possible to change my in-game name?

No it isn't possible. The only name change you can get is on the forums. You can request one here.

I donated, but I can't yell, why is this?

• Donation via Donator Shop

Once you've donated via the online donator shop, you will need to go to your Help Desk in-game and press "redeem donation". You will need to logout and log back in to receive your donator teleports and benefits. Your membership lasts for 31 days and comes with 50 free yell credits.

• Donation via Membership Ticket

Once you've acquired a membership ticket in-game, either by donating via the online donator shop or purchasing it from a player in-game, click on the ticket to redeem it. You will now be a regular donator. Your membership lasts for 31 days and comes with 50 free yell credits.

• Super Donation Purchases

If you have purchased super donator from the online donation shop, you will need to go to your Help Desk in-game and press "redeem donation". Once this has been done, logout and log back in to receive your donator teleports and benefits. It should be known that super donator does not expire and does not come with any free yell credits.

Yell credits can be purchased from the general store at Edgeville or from the Shopkeeper in Donator Zone 2.

What's so good about being a donor?

The perks of being a donor aren't tremendous, but it does make a difference.

• You can yell (Customization for it is available via Quest Tab > Customize Yell).
• Access to donator-only premium training.
• Access to two donator islands (Donator zone 1, Donator zone 2).
  • Donator zone 1 has pools where you can enter and receive different benefits, for example, the luck pool will increase your chances for a rare drop by 7%. There are also many magic trees which can be cut for Woodcutting xp. The best and most used benefit is the decanter that can make potions 3 dose into potions 4 dose, which is very useful for any situation.
  • Donator zone 2 has a mining area, with Rune/Adamant ore. There's a furnace for Smithing, some tree's for Woodcutting, and stalls for Thieving. There's also NPC's in that zone as-well.
    • NPC's include: Green and Blue Dragons.
  • Premium Training: It's a cool Slayer place, or training area, where you fight some scarce NPC's in the game.
    • NPC's include: Abyssal Demons, Dark Beasts, Mithril Dragons.
• The donor emblem/icon beside your name.
• More on the 'x' option to buy more items.
  • Regular player: 200
  • Donator: 400
  • Super Donator: 800
• Pking/In-general and Castle Wars perks.
  • Super Donators are able to keep untradeables upon death.
  • More time to be invulnerable on wildy after getting a kill (unless they attack, invulnerability will be disabled).
    • Donator: 5 seconds of invulnerability.
    • Super Donator: 7 seconds of invulnerability.
  • Less time to get out of wildy after attacking someone.
    • Donators: 7 seconds.
    • Super Donators: 5 seconds.
  • Castle Wars rewards boosted.
    • Donatosr: 7%
    • Super Donators: 15%
  • Slayer task assignments, having their amount of NPCs to kill reduced by:
    • Donators: 40%
    • Super Donators: 50%

How do I donate?

To donate, you HAVE to use paypal. Their are no other means of donating. You can put money on your paypal with your bank account, by mailing paypal cash, or by using a credit card. Credit card is the fastest since it happens immediately. When you donate, make sure you enter your in-game name properly. To donate for an ingame item/perk you must use the online donator shop. To donate for a forum rank, use the online subscriptions page.

How do I vote?

You can vote by clicking on the "vote" button in your in-game Help Desk, or by going here.

Where can I spend my Voting points?

You can spend these points by speaking to Akrisae. He's an NPC who is located next to the Premium Points Exchanger or slighty West of the Edgeville bank.

How do I take a screenshot?

There are many guides to creating screenshots on our forums, but the easiest way would be to use a screenshot sharing site. A few of them would be http://www.puush.me, or http://screensnapr.com. Simply download it and set your hot keys to take a screenshot. Use these to catch players, or show off your items in game!

Is there dicing in-game?

To aquire the ability, you have to purchase the dicer rank off of the online donator shop which can be found here.

• To learn how to dice, you must first read the rules found here.
• Dicing doesn't give the ability for your character to yell, like a donator. Only the ability to host the players for money/items.

Can we use an auto talker?

Auto talker is allowed for players to use, but the time-set must be greater than 5 seconds. Anything lower is considered spamming, and will result in a mute.

Can we use an auto clicker?

Auto clicker is strictly prohibited (not allowed). It is an unfair method of obtaining cash, and it makes it unfair for those who actually spent time earning the money. If you are caught you will be either banned or jailed.

What are some staking methods?

There are many methods players use to battle over a stake.

• Dragon Dagger Spec (DDSing): You use your Dragon Dagger (P++) only. If another player uses an item other than the DDS, they can be banned for scamming.
• DDS to Whip: You use your DDS and your whip. Again, if a weapon other than a DDS/Whip are used, they can be banned for scamming.
• Boxing: This is a bit of a slow fight, but are even in odds. All weapons are disabled, and the two players fight to the death with nothing but their hands.

It is recommended that you record all your fights in case someone does decide to scam you. It won't take up much memory if you delete the videos after you're done with them.

I have forgotten my bank pin, can it be reset/recovered?

Yes, you can find out how to do that here.

I can't see the shoutbox, why is that?

To be able to view the shoutbox, you MUST confirm the e-mail of which you have used to sign up for. If you do not confirm the e-mail, you cannot see the shoutbox. The shoutbox is a great way to get to know staff, as well as other players. It can also be used to answer any questions you may have.

How do I add a signature?

To add a signature, go to settings (located in the upper right-hand corner of the forums, and from there click edit signature from the list of options on the left. If you are adding a picture to your signature, copy the image URL and wrap it in IMG BBCODE tags.

Does Grinderscape still have a Facebook page?

We do have a Facebook page, announced by Jordy on 03-03-15. The Official Grinderscape Facebook page is located here.

Are the skills Hunter or Construction in-game?

No, there are not.

Where can I buy and sell items?

Our new trading area is Grand Exchange, you can get there with the command ::ge.

How do I join the Lottery?

You can only join the Official Lottery when it is open, and the staff members will say when it is. There are two different types of lotteries hosted by the Event Team every week; the voting lottery and the regular lottery. You can buy 1-3 entries, paying 10M each entry (for the regular lottery) or you can send a picture of your vote (must not be the same picture) on the official voting lottery page on the forum (for the voting lottery). Every Sunday, The Event Team will announce the winners of the lottery.

• Remember: you should only pay the staff members! The staff list can be found here.

How do I change my Spellbook?

You will find guides for changing Spellbooks here.

I forgot my password, how can I recover it?

Go to our forums and create an account if you don't already have one. Next, go to our Recover a Lost Account section and post a thread using the correct format.

Someone changed the rules in a duel, will they get punished?

Not all circumstances will the player be punished, as it is the job of both players to check both dueling screens while staking.

How can I see staff members online?

There is a simple command to see the staff online in-game. Just type ::staffonline and a list of staff members online will appear.

I private messaged a staff member but they didn't respond.

The Grinderscape staff get a lot of private messages. If it's an urgent matter, use the Global Support feature (located above the in-game 'Report Abuse' button) to communicate. If it is not an urgent matter, create a forum thread to get their attention.

I've donated, but I have not yet received my donation. What should I do?

Click the "redeem donation" button in your quest tab if you haven't already. If that doesn't work, create a thread here for further assistance.

I have a donator rank in-game, do I get one on the forums as well?

No. In-game donating is separate from the forums, but if you would like to donate for ranks on the forums, you can do so here.

What is better: Rune or Pure essence?

Both essences gives the same experience, so you can buy whichever you prefer.

How do I get the Completionist Cape?

The Completionist Cape is achieved by getting all stats to 99, and by completing 72 of the 77 tasks on the task list.

How do I get the Veteran Cape?

The Veteran Cape is available to players who have played for 5 days (120 hours).

I lost my Quest Cape, how do I get it back?

If you have lost your Quest Cape, you can get it back with the command ::qc.

I am stuck and cannot move in-game, what do I do?

Either type the command ::stuck, or pm a staff member, who will either jail then unjail you, or teleport you back home.

How do I change to 10x hits, new hitbar, lock my xp or names on the head of people?

Click on the Settings icon which looks like this:

Now click on the similar looking icon when it appears in the new tab:

Tick the x10 hits, and make sure you click on "Back", or the settings won't be saved/changed.

Is farcasting (FC) allowed?

Yes, it is allowed.